Telephone / Skype Interview Tips
2G Recruitment specialises in Asbestos and Environmental recruitment in the UK, Australia and New Zealand.
Telephone interviews usually take two forms. Either an information gathering ‘tick-box’ type exercise, sometimes conducted by HR or an internal recruitment consultant – or – a more open, fluid discussion along similar lines to an actual face-to-face interview. Sometimes they can be a combination of the two if the interview is conducted as a conference call.
Before the call, it is important to know who the caller is (name, position, job title) and the aim and structure of the call and then prepare yourself accordingly.
As with any interview, research and preparation is key. Find out how long the company has been established, their core markets, size, locations, etc. All this information will be available from the company website or speak to us. Also compose some relevant questions.
THE CALL / INTERVIEW
If possible, always try to take the call on a landline. In all cases, find a suitable location in which to conduct the interview away from distractions, interruptions and background noise. Treat the interview and focus on the caller as if it were a formal interview situation so do not undertake any other tasks whilst taking the call. Give yourself plenty of time as it could possibly overrun (a good sign!).
If possible, always have your CV, your list of questions and a pen and paper to hand whilst a glass of water may also be handy. Turn off any mobile phones or other devices.
As with all interviews, take a moment to organise your thoughts, give clear and concise answers to questions. Depending on the style of the interview, try not to respond with ‘yes’ or ‘no’ answers; always elaborate and offer relevant examples to back up any statements. Again, try not ramble or digress from the point (sometimes more difficult to do on the phone) and avoid interrupting or talking over your interviewer.
SKYPE / WEBCAM
In the instance of an interview over Skype or webcam, please be more mindful of your appearance, behaviour / body language and your immediate surroundings as these will obviously be visible to your interviewer.
‘Close’ the interview as you would a normal meeting by thanking the interviewer for their time and signing off on a positive note. The interviewer may request that you email some additional information so ensure you write down their email address correctly together with the correct spelling of their name if it is unclear. It may also be a good idea to take a note of their contact number if they have called you.
Feedback. Speak to us to offer your immediate feedback whilst the interview is still fresh in your mind. Clarify any specific points or ask any additional questions that have come to mind since the call. We will relay your comments to the Client, pass their feedback onto yourself and keep you informed of progress. Hopefully a well prepared and conducted telephone interview will lead onto greater things.
If you have any questions, need some advice or are unsure about anything, then please do not hesitate to speak to us prior your interview.